Boosting Success: Innovative Customer Service at Five Illinois Boost Mobile Stores

In the heart of a quaint Illinois town, a Boost Mobile store, expertly serviced by Marceco, embarked on a journey to revolutionize the way they served their customers. The goal? To offer a convenient in-house payment plan program, ensuring their customers could access the latest smartphones without overpaying through third-party finance companies.

To achieve this vision, the store adopted the cutting-edge RTO Mobile platform, a robust internet-based software service designed to originate and manage in-house payment plans.

Here's a snapshot of their remarkable journey so far:

What's truly remarkable is the significant boost in revenue achieved by the store. By implementing in-house payment plans, the store generates $310 MORE revenue per device when compared to revenue from a retail cash sale or a sale through the traditional 3rd-party finance companies. Further, without the innovative payment plan program, over 300 customers would not have the phone they wanted.

This success story not only highlights the store's commitment to helping its customers but also the innovative approach taken by Marceco team to help this store with the program. They've not only boosted their revenue but have also fostered stronger customer loyalty and satisfaction in their tight-knit community.

As business executives, let this story serves as a reminder of the power of innovation, customer-centric strategies, and forward-thinking technology. The Boost Mobile store in this small Illinois town has shown us that by putting the customer first and embracing technology, you can achieve remarkable results even in the most unlikely of places.